Yay! You’re ready to place an order and want to understand how our delivery process works! We hope we’ve outlined everything below, but if you think we’ve missed anything, feel free to get in touch.
We offer free delivery to our lovely customers with every order over €100. We send all our orders via An Post Tracked Delivery. It can take up to 4 working days to arrive (An Post aims for 2 working days). This provides you with an extra layer of security, knowing you can track your new kit as it travels from the VeloFlamingo website all the way to your door!
We generally dispatch all orders within 48 hours of receipt. We’re a small team and when we are not cycling our little legs off, we’re furiously working on all things VeloFlamingo!
As you might have guessed, we’re super passionate about cycling and generally dispatch packages Monday to Friday. If you need your kit SUPER fast, we can arrange collection from our Dublin HQ.
You are welcome to cancel your order (and claim a full refund), before it has been dispatched. If the order has already been dispatched then please read our Returns Policy here.
The team in VeloFlamingo cares about your comfort and wants you to be completely happy with your order. We understand that sometimes, you might change your mind about an order, so we have a 14 day Returns Policy listed here.