Your lovely gear got mashed and is no longer wearable? We’ve got you covered.
Drop us a note here with your order reference number and photos of the sorry looking damaged gear and we will provide you with a discount code for up to 50% off replacement kit.
Of course, some T & Cs do apply:
- Please share your proof of purchase - that’s just the order number from when you kindly purchased your gear from us.
- To be fair, we have to take the age of the gear into account - fair wear and tear isn’t covered.
- The discount you’ll be given can only be used to replace the same item (for example if the mashed up bit of gear is a pair of bib shorts, we’ll give you a discount code for a replacement pair of bib shorts - that’s fair, right?).
- The discount applies to our full RRP of the original product that you purchased and it can only be used against full price products.
In all honesty, we hope you don’t have to ever use this option but accidents do happen (and boy do we know all about that!) and we are here to help you with your return to biking, and to look all lovely and stuff again.